Policies and Procedures
The Library is open for service to the general public. Certain services, such as materials check out, off-campus journal access, and interlibrary loan, are limited to LSU Health Shreveport affiliates:
• Full-time Faculty
• Full-time Staff
• Residents and Fellows
• Students currently enrolled within the LSU Health Shreveport Schools of Medicine, Allied Health Professions, or Graduate Studies.
• Full-time University Health Shreveport employees
To check items out, an individual must be an LSU Health Shreveport affiliate and present his/her own valid photo ID.
Although the library is open to the public, library staff cannot accept responsibility for children left unattended in the library. If an unattended child is in the library, library staff will immediately contact University Police.
Books and audiovisual items can be checked out for two weeks and renewed by telephone, provided there are no holds or recalls on the item. Journals and Reference items are not available for checkout except by Medical Communications for creating slides. Items in the Reserve collection may be checked out from the Reserve area for library use only and must be returned before closing on the same day. Exception: Most reserve items can be checked out at 10:00 p.m. for overnight use and will be due at 8:00 a.m. the next day.
Class dates and times are advertised on the library's classes page. In addition, upon request, library staff will customize class offerings for specific needs. Classes should be scheduled at least two weeks in advance by contacting the User Education Librarian.
The collection of the LSU Health Shreveport Health Sciences Library is developed to meet the present and future information needs of the students, faculty, researchers, health care providers, administrators, and staff of the University Health Shreveport, School of Medicine, School of Graduate Studies, and School of Allied Health Professions. Therefore, major emphasis is given to acquiring materials covering the subjects of biomedical research, medical practice, and associated issues. Funds for the purchase of materials are a designated item in the library budget, which is assigned by the Budget Office.
Monetary contributions to the library are always gratefully accepted. Library patrons may choose to honor a family member, friend, or colleague by making a monetary contribution to the library for the purchase of a book. The donor may designate a particular subject area for the book. The donor will receive a letter acknowledging the gift and identifying the amount of the gift. Notification of the gift (without identifying the amount) will be sent to the honoree or, in the case of a memorial, to the family of the deceased. If a print book is purchased, a bookplate will be placed on the inside front cover of the book to identify it as a commemorative gift. If an electronic book is purchased, the donor and the honoree will be acknowledged on the electronic books page at the library's website. Click here to download the commemorative gift form.
The library has two computer labs, housing 49 PCs and 2 network printers. These labs are available to LSU Health Shreveport affiliates and visitors who are performing research within the scope of health and biomedical research. Computer use is on a first-come, first-served basis. Only preloaded software can be used; no personal software may be installed. The computer labs can be scheduled for classes & presentations. Users should contact Mararia Adams (x5-5448) or Charlie Tudor (x5-5460).
Wireless Internet connectivity is available for laptops used by LSU Health Shreveport affiliates and visitors. However, laptop specifications and settings must comply with the institutional policy concerning wireless usage.
As stated in Chancellor's Memorandum # 18, "All users are advised that they should have no expectation whatsoever of privacy as to any transmission/communication or image generated, received by, sent by, or stored in a computer." For the full policy regarding computer use, see:
The library computers are not to be used for the following:
• Seeking unauthorized access to library or network computer systems or files with the intent of violating computer security; altering system or network configurations; altering system or network access codes; sabotage; or causing damage through the placing of viruses, worms or embedded messages
• Engaging in any illegal activity, including violation of copyright laws or licensing agreements
• Misrepresenting oneself on the Internet or engaging in fraud
• Viewing, downloading, or disseminating pornography
• Issuing threats
• Participating in chat rooms or forums that are non-work related
• Playing games
• Viewing or participating in sites such as YouTube, Twitter, or Facebook for purposes other than biomedical research, teaching or learning
• Downloading streaming audio or video for purposes other than biomedical research, teaching or learning
Library response to inappropriate uses may include revoking computer access privileges or contacting the University Police.
The library adheres to federal copyright law, which is summarized by the following copyright notice:
WARNING CONCERNING COPYRIGHT RESTRICTIONS
THE COPYRIGHT LAW of the United States (Title 17, United States Code) governs the making
of photocopies or other reproductions of copyrighted material.
UNDER CERTAIN CONDITIONS specified in the law, libraries and archives are authorized to
furnish a photocopy or other reproduction. One of these specified conditions is that the photocopy
or reproduction is not to be 'used for any purpose other than private study, scholarship, or research.'
If a user makes a request for, or later uses a photocopy or reproduction for purposes in
excess of 'fair use,' that user may be liable for copyright infringement.
THIS INSTITUTION reserves the right to refuse to accept a copying order if,
in its judgement, fulfillment of the order would involve violation of copyright law.
All patrons are expected to comply with federal copyright law.
Anyone may request a literature search whether affiliated with LSU Health Shreveport or not. All LSU Health Shreveport affiliates are provided this service by the librarians free of charge for most searches. Gratis faculty members are charged a fee for database searching unless they appear in person to make their requests or to pick up the results of their request. Non-affiliates should contact the library for the most current pricing and to discuss their needs. Please call 675-5477.
The library maintains an environment conducive to quiet study and research. Individuals behaving in a disruptive manner will be reminded to maintain our quiet environment. If disruptive behavior persists, library staff may ask the individual to leave and/or may notify University Police.
All of the library's electronic resources are available at computers located on the LSU Health Shreveport network. Off-campus access is available through the LSU Health Shreveport VPN. To access the VPN software, the user must have a current LSUMC-MASTER email account.
When the fire alarms sound, library personnel will immediately contact the University Police (x5-6160) to determine whether a drill is in progress. If University Police cannot be reached, library supervisory staff will make a decision as to whether or not to evacuate the library. In the event of a fire, library staff will notify patrons via the P.A. system. All occupants must exit the building immediately. Maps noting the location of exits are posted near the library elevators. In the event of any other emergency or disaster, instructions will be given.
In accordance with campus policies, medical emergencies should be directed to local emergency services by dialing 9-911. Non-medical emergencies should be immediately reported to campus police by dialing x5-3UPD or x5-3873.
In the event of a power failure, backup generators will provide emergency power.
Food and drink are permitted in the Library.
The library appreciates gifts of medical books, journals, and audiovisual materials that are current, complete, and in good condition. All donations delivered to the library are accepted, with the understanding that the library becomes the owner of the material and reserves the right to determine retention, location, cataloging treatment, and other considerations related to use or disposition. Materials not needed for the LSU Health Shreveport Health Sciences Library collection will be offered to other libraries or discarded.
The following materials cannot be used by the LSU Health Shreveport Health Sciences Library or other medical libraries participating in cooperative exchanges:
• Materials that are damaged or missing parts, such as books or journals that are missing pages
• Books or journals that have been marked in any way (highlighting, handwritten notes, etc.)
• Multiple copies of the same journal issue
• Software packages unless licensing restrictions specifically permit library use
• Out-of-scope materials on topics unrelated to medicine (except for hardback books that are appropriate for the leisure reading collection)
The Collection Management Section of the library maintains a record of the persons and departments that have donated items, along with the format of items donated; however, these records do not include number of items donated or the value of those items. Each donor receives an e-mail acknowledgment when the first donation of the calendar year is received. At the end of each calendar year, each donor receives a letter which states that a donation was made but does not specify the number of items or value of the gift. Any additional recordkeeping for tax purposes is the responsibility of the donor.
Donors who wish to make a gift of materials to the library should send a list of the titles and publication dates of items to be donated. Library personnel will evaluate the list and make arrangements with the donor for delivery of any items that are needed.
ILL services are available for LSU Health Shreveport affiliates. Only items which are not available in the Library may be obtained through interlibrary loan. Any charges incurred in obtaining an item will be billed to the individual requesting the item.
Library staff are happy to answer questions about how to complete interlibrary loan requests, but Library staff cannot complete interlibrary loan forms for affiliates. The person requesting the item, or her/his authorized designee (such as an administrative assistant), must submit the requests.
For items owned by the Library, there is not a free pull-and-copy service. Please inquire at the circulation desk for pricing, or assistance downloading, copying or printing materials.
The library participates in Louisiana Academic Library Information Network Consortium (LALINC), a partnership of libraries cooperating to promote resource sharing among Louisiana libraries. Patrons in good standing with the LSU Health Shreveport Health Sciences Library may utilize collections of participating Louisiana libraries by applying for a LALINC card. Any charges incurred through the LALINC program are reported to the home library and are charged directly to the patron.
The library provides books for leisure reading that may be checked out by LSU Health Shreveport affiliates. The leisure reading collection includes fiction and non-fiction hardback volumes; it does not include paperbacks.
The leisure reading collection is maintained entirely through donations; state budget funds are not used for purchases for this collection. It is the responsibility of the Collection Management Section to determine that a donated item is appropriate for the leisure reading collection.
The library does not have sufficient space or a secure location to retain lost items. Items left in the library will be turned in to University Police (x5-6160).
Visitors may have access to the library computers for educational or research purposes only. The library is located on the first floor of the Medical School, where night and weekend access is restricted to registered access card holders only. To obtain an access card, library users who are not directly affiliated with LSU Health Shreveport will need to visit the library during the day (between 8:00 a.m. and 3:30 p.m.), present a valid photo ID such as driver's license, and complete an application form. Once this form is completed and signed by a library representative, the visitor presents the form to Auxiliary Services to have a library access card issued.
The primary goal of the Reference Section is to anticipate, meet and exceed the information needs of the LSU Health Shreveport affiliates. The Reference Section librarians provide computerized mediated searches as well as assist with manual information searches, in addition to answering ready reference questions from walk-in, telephone, or electronic mail clients. These services are provided as quickly as possible by accessing information housed in the library, as well as that available through outside sources. The Reference Section provides instruction on the content and organization of various information sources in the formats available in the library. The faculty, staff and students are assisted in mastering the use of complex information systems. The Reference Section librarians identify the needs of clients by monitoring the usage of various services and materials.
This document defines the purpose, policies, and best practice, of the library social media platforms.
Social Media & Purpose
Defined as an online platform in which the library can engage with patrons and the community at large about the library’s resources, services, events. The social media platform (e.g.: Facebook) will be used as both a marketing tool and an extension of the reference services.
The Library’s social media account will be managed by the Reference Librarian.
- Other library employees are encouraged to post and comment on the platform to help increase the library’s online presence.
- However, posts must be preapproved by the Reference Librarian (Effective 9/23/2015).
- The Reference Librarian will respond to all comments and messages sent via applicable social media platforms publicly within the platform when possible and privately as appropriate.
- The social media account will be posted to regularly with at least two posts per week as a minimum.
- When naming pages or accounts, selecting a profile picture or icon, and selecting content to post—names, profile images, and posts should all be clearly linked to the particular department or unit rather than to the institution as a whole.
The library will protect confidential and proprietary information. Social computing blurs lines between internal and external communications. Sensitive information must never be posted.
- Report potentially illegal content to LSUHSC-Shreveport campus police and library administration.
- The Library will not post items or comments that are obscene, racist, derogatory, or similarly objectionable in their content:
- Personal attacks, insults, or threatening language
- Potentially libelous statements
- Plagiarized copyrighted material
- Commercial promotions or spam
- Post will not use all upper case letters when writing as this is considered shouting.
- If an image is posted, and is not owned by LSUHSC-Shreveport or the Library, the image will link directly back to the original site. If the image is not from a website, then permission will be requested from the copyright holder before the image is posted.
- Librarians and library staff should consider the ALA Code of Ethics when using social media
Social media from the Library is intended to supplement the means of communication currently in place for press, news, events, and announcements.
- The best content relates to Library and its mission to be a service, resource, and space for teaching, learning and scholarship. You can reflect the library’s purpose using appropriate photos, facts, and current events.
- Post interesting things that the university community will care about. Proofread, and if you have questions about the content, ask before you post.
- Always check facts before posting.
- Engage with members of the university community, but use common sense to determine what’s appropriate. What you’re saying is representing the library. It’s public and permanent.
- Maintain a positive, professional tone.
- Don't censor negative comments. You may see students or community members post negative comments from time to time. Use your best judgment as to whether you want to try to reply officially and respectfully, or simply ignore the comment.
- The Library does not collect, maintain, or otherwise use personal information stored on any third party site in any way other than to communicate with users on that site. The Library may contact you to seek permission to use your content in another forum, but will never do so without explicit permission and credit. Users may remove themselves at any time from the Library’s “friends” or “fan” lists. Users should be aware that third party websites have their own privacy policies and should proceed accordingly.
- The Library reserves the right to remove any posts or comments. Reasons for removal include, but are not limited to: inappropriate language, solicitations or spam, or off-topic comments.
- The Library assumes no liability regarding any event or interaction created or posted by any participant in any library-sponsored social media service, and does not endorse content outside the “pages” created by Library faculty or staff. These guidelines only govern the official Library social media sites and not the personal accounts of faculty and staff.
The Library is not responsible or liable for content posted by subscribers in any forum, message board, or other social media resource, and such subscriber comments do not reflect the opinions and/or positions of LSUHSC-Shreveport, the Library, its administrators, or its employees.
A telephone for answering in-house pages is available at the Circulation desk. In addition, cell phone usage is permitted. All telephone users are encouraged to maintain a quiet atmosphere conducive to study.
In addition to the campus smoke free policy (Chancellor’s Memoranda 10), usage of e-cigarettes or any form of tobacco is not allowed in the Library. Violators will be reported to the University Police Department or to the Dean of Student Affairs.
The LSU Health Shreveport (LSUHS) Health Sciences Library's Writing Consultants assist LSUHS faculty, staff, and students and University Health staff by editing and proofreading writing projects. The service is offered free of charge.
Services at a Glance:
The consultants will:
- Edit documents for grammar, punctuation, syntax, and usage.
- Assist writers in developing and preparing documents for submission and/or publication.
Review different types of documents, including (but not limited to):
- Research articles
- Poster text
- Grant proposals
- We are not subject experts and do not edit for content.
- All documents will remain strictly confidential.
- Students will receive help with the writing portion of their assignment in terms of organization, grammar, punctuation, etc. The consultants will not do the assignments for the students.
- Any patient information should be de-identified before the document is sent to the Writing Consultant Service.
- No assistance will be provided for writing assignments that are part of exams.
- Consultants’ editing comments may not show up on some mobile devices. For best results, access the returned document on a laptop or desktop computer.
- Send your document as an email attachment to the Writing Consultant Service (ShvLibWriting@lsuhsc.edu).
- Be sure to link to or attach the submission guidelines for your document.
Describe in your email any specific details the consultants should know. Include the formatting style that you should use, such as APA, AMA, etc.
- A consultant will review the document to make sure it follows prescribed guidelines or standards.
- Throughout the review process, the consultant will leave comments or note suggested changes in the draft.
The author of the document will be contacted regarding the final recommendations.
The consultants are librarians with other specific duties. Our response time to edit your document may be impacted by our other library responsibilities.
The estimated turnaround time for editing services is based on the length of the paper. Documents of ten pages or less can generally be returned to you within four business days. Longer documents may require up to three weeks. Please plan accordingly!
You are welcome to recommend the Writing Consultant Service to your students. However, we would appreciate advance notice if an entire class has a writing assignment with the same deadline. This will help us to prepare so that we can respond to all of the students in a timely manner.
Writing Consultants can provide writing classes for your students. Email us at ShvLibWriting@lsuhsc.edu to make arrangements for this.
The Writing Consultants reserve the right to reject any request that falls outside the guidelines described here or any request where academic misconduct is suspected.