Home | Site Map | Contact Us  
LSU Health Shreveport health Science Library  

Re-registering PDA versions of InfoRetriever

Feb 2007

Palm Users:
  • Point your web browser at http://www.infopoems.com/infopoems/register.cfm.
  • On the website, enter your email address, name, and Palm OS as your platform. It is important to enter a valid e-mail address, as your license code will be sent to the address you provide.
  • Next, you will see one of two screens. If you have never registered online, you be asked to enter a Serial ID. If you have registered online in the past, you can have your old license code sent to you or generated a new license code. Select the option to generate a new license code.
  • Next, enter your Serial ID. The Serial ID is NOT the manufacturer's serial number on the outside of your device; the InfoRetriever program generates the Serial ID. To locate your Serial ID, start InfoRetriever on your Palm OS device, tap the upper left-hand corner of the screen, and choose File -> Register from the Application Menu. The box labeled Serial ID: should be filled in for you. Type that number here.
  • Within minutes of your request submission, an automatic email will be sent to you with a license code.
  • Next, open InfoRetriever on your Palm, tap the upper left-hand corner of the screen, and choose File -> Register from the Application Menu. Enter your 16-digit license code. If applicable, be sure to enter zeros and not the letter O. Press Set License and then tap OK on the pop up box. Tap the Close box. Then, tap in the upper left-hand corner and select File -> Exit.
  • To verify InfoRetriever is re-registered, start the program, tap the upper left-hand corner of the screen, and choose File -> Register from the Application Menu. The bottom of the screen should read Registered and list the number of days remaining in your subscription.

Pocket PC Users:
  • Point your web browser at http://www.infopoems.com/infopoems/register.cfm.
  • On the website, enter your email address, name, and Pocket PC as your platform. It is important to enter a valid email address, as your license code will be sent to the address you provide.
  • Next, you will see one of two screens. If you have never registered online, you will be asked to enter a Serial ID. If you have registered online in the past, you can have your old license code sent to you or generate a new license code. Select the option to generate a new license code.
  • Next, enter your Serial ID. The Serial ID is NOT the manufacturer's serial number on the outside of your device; the InfoRetriever program generates the Serial ID. To locate your Serial ID, start InfoRetriever on your Palm OS device, tap the upper left-hand corner of the screen, and choose File -> Register from the Application Menu. The box labeled Serial ID: should be filled in for you. Type that number here.
  • Within minutes of your request submission, an automatic email will be sent to you with a license code.
  • Open InfoRetriever and choose File -> Register from the Application Menu. Enter the 16-digit license code. If applicable, be sure to enter zeros and not the letter O. Press Set License and then tap OK on the pop up box. Tap the Close box. Then, tap the lower left-hand corner and select File -> Exit.
  • To verify InfoRetriever is re-registered, start the program, tap the lower left-hand corner of the screen, and choose File -> Register from the Application Menu. The bottom of the screen should read Registered and list the number of days remaining in your subscription.